Refund policy

 Return & Refund Policy

At Velbera, we want you to shop with confidence. If you are not satisfied with your purchase, we're here to help.

Return 

We accept returns within **30 days** of delivery. To qualify for a return, items must be unused, in their original condition, and in the original packaging.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within **7 days** of delivery. Include photos of the item and packaging so we can review your request and provide a suitable solution.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method within a reasonable processing period.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or other applicable restrictions.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

**Email:digitaldoor4@gmail.com

Thank

you for shopping with Velbera.